Plumbing field service software — and when you don't need it.
Field service suites are built for shops with dispatchers and ten trucks. If you're one to five technicians, you're paying enterprise money to solve one problem: install quotes going cold. Here's the honest pricing, and the $29/month flat alternative.
Written for owner-operators and small crews, not enterprise procurement.
Features
FollowUpDesk — $29/mo flat
Not a full suite. AI-drafted quote follow-ups, lead tracking, and review requests. Unlimited users, no per-tech fees.
Jobber — $39–$249/mo
The most common full suite for 1–15 truck plumbing shops. Scheduling, invoicing, payments.
Housecall Pro — $69+/mo per user
Strong mobile experience, per-user pricing that climbs fast with technicians.
Workiz — $65+/mo per user
Specialty-trade dispatch with solid call tracking. Still per seat.
ServiceTitan — $400+/mo per tech
Enterprise-grade. Correct only with dispatchers, CSRs, and 20+ trucks.
FieldEdge — quote-based
HVAC/plumbing focused, similar enterprise weight, pricing on request.
- 1–5 techs, no dispatcher: phone calendar + FollowUpDesk ($29/mo)
- 5–15 techs: Jobber or Housecall Pro + FollowUpDesk for the pipeline
- 20+ trucks with dispatchers: ServiceTitan or FieldEdge territory
Full suite vs focused follow-up
| Feature | FollowUpDesk | Field service suites |
|---|---|---|
| Starting price | $29/mo flat | $39–$400+/mo |
| Five-technician cost | $29/mo | $300–$2,000+/mo |
| Per-user fees | Never | Usually |
| Scheduling & dispatch | No | Yes |
| Invoicing & payments | No | Yes |
| AI quote follow-ups | Core product | Templates or add-on |
| Setup time | 5 minutes | Days to weeks |
"We priced ServiceTitan at $2,000 a month for five trucks. Kept Jobber, added FollowUpDesk, and the quotes we used to lose to silence are the reason we grew this year."
Plumbing owner, Denver CO
Frequently asked questions
What is plumbing field service software?
It's the all-in-one category: scheduling, dispatch, technician tracking, estimates, invoicing, and payments in one platform. ServiceTitan, Housecall Pro, Jobber, Workiz, and FieldEdge are the main players.
How much does plumbing field service software cost?
Jobber runs $39–$249/month, Housecall Pro $69+/month per user, Workiz $65+/month per user, and ServiceTitan commonly $400+/month per technician. Costs scale with headcount.
Do small plumbing shops need a full field service suite?
Usually not. Under about five technicians, most owners use a fraction of the platform. The revenue leak is unsigned install quotes — a focused $29/month follow-up tool fixes that for a fraction of the cost.
Is FollowUpDesk field service software?
No. FollowUpDesk deliberately skips scheduling, dispatch, and invoicing. It does one job: turn forgotten quotes into signed jobs with AI-drafted follow-ups. Pair it with a lighter ops tool if you need dispatch.
What's the cheapest way to run a plumbing business on software?
Your phone calendar plus FollowUpDesk at $29/month flat, then add a scheduler only when crew size actually demands it. That's under $30/month versus $300+ for a five-tech suite.
How do I migrate?
Export your open quotes as CSV from whatever you use today, import, pick your cadence. Five minutes, month-to-month, one-click cancel.
Pricing
One plan. $29/month. Cancel anytime.
One job won pays for the entire year.
- Unlimited leads, quotes and jobs
- AI follow-up generator
- AI review request generator
- Pipeline dashboard with KPIs
- CSV import & export
- Email & priority support