Plumbing business software that actually closes your quotes.
Scheduling apps tell you where to be. They don't win the water-heater quote sitting unsigned for nine days. FollowUpDesk tracks every leak call, install estimate, and service agreement — and drafts the follow-up that gets the homeowner to sign.
Cancel anytime · Works on your phone · One job won pays for the year
Features
Every call captured
Emergency calls, referrals, and web forms land in one pipeline with a first-out callback reminder attached.
Install quotes on a cadence
Repipes, water heaters, and fixture upgrades get nudged at day 3, 7, 14, and 30 — the window homeowners actually decide in.
AI messages in your voice
One tap drafts the text or email. Friendly, professional, never pushy — and sendable from the truck.
Reviews on autopilot
The review request goes out the day the work wraps, while the customer is still grateful you showed up.
No per-technician fees
$29/month flat for the whole shop. Add your third and fourth tech without your software bill moving.
Runs from your phone
Install to your home screen in two taps. No laptop, no onboarding call, no training day.
- FollowUpDesk: $29/mo flat, unlimited users
- Housecall Pro: $69+/mo for one user
- Jobber: $39–$249/mo, per-user above tier limits
- ServiceTitan: $400+/mo per technician
"We were quoting eight water heaters a week and closing three. Same quotes, same prices — the follow-ups took us to six. That's the whole software bill in one afternoon."
Plumbing owner, Tampa FL
Frequently asked questions
What is the best plumbing business software for a small shop?
If your biggest leak is quotes going cold, FollowUpDesk at $29/month flat is the best fit — it tracks every estimate and drafts the follow-up for you. If you also need dispatch and invoicing, pair it with Jobber or Housecall Pro.
How much does plumbing business software cost?
Most plumbing platforms charge per technician: Housecall Pro from $69/month for one user, Jobber $39–$249/month, ServiceTitan $400+/month per tech. FollowUpDesk is $29/month flat for unlimited users.
Do I need full field service software or just follow-up software?
If you already schedule jobs on your phone and invoice through QuickBooks, a full field-service suite is overkill. The money you're losing is in unsigned water-heater and repipe quotes — that's what follow-up software fixes.
Does it work from the truck?
Yes. FollowUpDesk installs to your phone home screen in two taps. Add a lead, see today's follow-ups, and send an AI-drafted text between jobs.
Can it handle both emergency calls and installation quotes?
Yes. Emergency leads get first-out callback reminders; installation quotes run a 3-7-14-30 day cadence because homeowners take weeks to decide on a repipe.
How long does setup take?
About five minutes. Export your open quotes to CSV, import them, pick your cadence, and follow-ups start going out the same afternoon.
Pricing
One plan. $29/month. Cancel anytime.
One job won pays for the entire year.
- Unlimited leads, quotes and jobs
- AI follow-up generator
- AI review request generator
- Pipeline dashboard with KPIs
- CSV import & export
- Email & priority support