About FollowUpDesk
The CRM and follow-up automation built for people who work with their hands.
FollowUpDesk is a simple, premium CRM for contractors, tradespeople, and small service businesses. It centralises every lead, automates timely follow-ups by email and SMS, tracks open quotes, and requests reviews — so you stop losing jobs you already quoted.
- Free generators below — no signup, no card.
- Live $29/mo CRM at FollowUpDesk Pro with 7-day trial.
- AI drafts every follow-up so non-writers send great messages.
- Works on iPhone, Android, and desktop browsers.
Who it's for
FollowUpDesk is built for owner-operators and small teams running real-world service businesses. Each industry below has a dedicated page with industry-specific templates.
Roofers & HVAC
Storm damage and emergency-call leads expire in hours. Auto-text within 5 minutes, queue the 3-day and 7-day follow-ups, and stop losing tickets to whoever called back first.
See industry page
General contractors & remodelers
Long sales cycles, big quotes. Track every open estimate, send polite nudges on Day 3, 7, 14, and 30, and reopen cold leads before competitors do.
See industry page
Painters & carpenters
Job-site days, no time for inbox triage. Quote in the morning, FollowUpDesk runs the chase in the background — by email and SMS.
See industry page
Landscapers & lawn care
Seasonal demand spikes. Capture every spring inquiry, prioritise by quote size, request a Google review at the end of every visit.
See industry page
Cleaning businesses
Move-out and recurring cleans book fast — first responder usually wins. Instant SMS reply + weekly review requests keep the calendar full.
See industry page
Handyman & home services
Hundreds of small jobs, one phone. Stop forgetting who you texted yesterday — every lead, quote and follow-up in one timeline.
See industry page
Try the free generators
These four tools are 100% free, no signup or card required. They're a tiny taste of what FollowUpDesk Pro automates for every quote, every day.
Quote follow-up generator
Write a warm, on-brand follow-up after sending a quote — pick a tone and the urgency adjusts automatically.
SMS
Hey there, it's Us. Wanted to check in since it's been about a week since I sent the quote for the project — just wanted to see if you had any questions or wanted to walk through it. Happy to tweak anything to make it work.
Unlock the email version
Sign in to copy the email version, save your favorite templates, and let FollowUpDesk auto-send these on the right day for every open quote.
Review request generator
Generate a friendly review request text or email that customers actually reply to.
SMS
Hey there! It's us — really enjoyed working on the work. If you've got 30 seconds, would you mind leaving us a quick Google review? It honestly makes a huge difference for a small crew like ours. Thank you!
Unlock the email version
Sign in to copy the email version, save your favorite templates, and let FollowUpDesk send these for you automatically when a job is marked done.
Missed lead calculator
See how much revenue is slipping out the door from leads that never got a follow-up.
Leads you miss each month
24
Revenue lost / month
$15,000
Revenue lost / year
$180,000
See the full report
Sign in to see your recoverable revenue, your industry benchmark, and a 30-day plan to follow up on every lead automatically.
Lead response speed checker
Find out how fast you need to reply before a lead goes cold — based on real industry response benchmarks.
Your tier
Slow
At under 24 hours, your relative conversion odds are roughly 17% compared to a sub-1-minute responder (set to 100% as the benchmark).
Responding in under 5 minutes would improve your odds by an estimated +61 points.
Conversion vs. response speed (industry benchmark)
- Under 1 minute100%
- Under 5 minutes78%
- Under 30 minutes55%
- Under 1 hour36%
- Under 24 hours17%You
- Over 24 hours6%
Get your speed-to-lead playbook
Sign in to see exactly how to hit sub-5-minute responses without sitting on your phone — using auto-acknowledgements, AI drafts, and queued follow-ups.
Want the generators to run themselves?
FollowUpDesk Pro does all of this on autopilot — every quote, every lead, every review request. Flat $29/month. 5-minute setup. 7-day free trial.
Frequently asked
Who is FollowUpDesk for?
Owner-operators and small teams in the trades and local services — roofers, HVAC, general contractors, painters, remodelers, landscapers, cleaners, handymen, photographers, wedding vendors, salons and tattoo studios.
What problem does it solve?
Most jobs are lost because the follow-up never happened. FollowUpDesk automates timely follow-ups, tracks open quotes, and requests reviews after the job.
Do I have to sign up to use the generators above?
No. Every generator on this page is free, no signup or card required.
How much does Pro cost?
Flat $29/month. 7-day free trial. No per-seat fees. Cancel anytime.