The moving company CRM that wins the move after the estimate.
Movers quote fast and lose slow. A family gets three estimates in one afternoon, then goes quiet for two weeks while they pick a date. FollowUpDesk keeps every local move, long-distance quote and packing add-on in one pipeline and follows up until the deposit lands.
Cancel anytime · Works on your phone · One job won pays for the year
Features
Local and long-distance in one pipeline
Hourly local moves and mileage-based interstate quotes have completely different close cycles. Track them side by side with the right follow-up cadence on each.
Packing and add-on follow-ups
Packing, crating, piano and storage-in-transit are where the margin lives. Automatic nudges re-offer the add-ons customers said 'maybe' to on the survey call.
AI follow-ups in your voice
One tap drafts the message — estimate recap, date-hold reminder, deposit nudge — ready to text from the dispatch office or the truck.
Reviews the day the truck unloads
Movers live and die on Google reviews. The request goes out while the customer is still relieved nothing got broken.
- Capture every web form, phone call and referral lead in one moving pipeline
- Automatic 3-7-14 follow-up on every local and long-distance estimate
- Re-offer packing, crating and storage add-ons without chasing manually
- Hold-the-date and deposit reminders so booked moves don't fall through
- Auto review requests after every completed move
FollowUpDesk vs a full moving operations platform
| Feature | FollowUpDesk | Moving ops platform |
|---|---|---|
| Best for | Winning more booked moves after the estimate | Dispatch, trucks, crews and billing |
| Estimate tracking | Yes — local, long-distance and add-ons | Yes |
| Automatic follow-up | Built in on every quote | Varies |
| Crew dispatch & routing | No | Yes |
| Pricing | $29/month flat, unlimited users | Per-user or per-truck |
| Setup | Under 10 minutes | Onboarding project |
Frequently asked questions
What is the best CRM for a moving company?
For local and regional movers under 10 trucks, FollowUpDesk is the cleanest fit at $29/month flat — lead pipeline, automated estimate follow-up, AI-drafted messages and review automation. Full moving operations platforms like SmartMoving or MoveitPro add dispatch, tariffs and crew management at much higher cost.
How should movers follow up on a moving estimate?
Day 3 with a soft check-in on the move date, day 7 with a reason to book (calendar filling for that weekend), day 14 with a last-call hold offer. Booking rates on the same lead volume typically jump 8-12 points once every estimate actually gets the full cadence.
Does it handle long-distance and local moves differently?
Yes. You can tag each lead by move type and run a longer cadence on long-distance quotes, which usually take two to four weeks to close, and a fast cadence on local moves booked within days.
Can I track packing and storage add-ons?
Yes. Add-ons live on the quote record, so a follow-up can re-offer packing or storage-in-transit specifically instead of a generic 'just checking in' message.
How much does it cost?
$29/month flat — no per-user fees, no per-truck fees, no setup cost. Free tools at /tools require no card.
Pricing
One plan. $29/month. Cancel anytime.
One job won pays for the entire year.
- Unlimited leads, quotes and jobs
- AI follow-up generator
- AI review request generator
- Pipeline dashboard with KPIs
- CSV import & export
- Email & priority support